Postal / Carriage Charges (Including Vat @ 20%)
Delivery from £1.99*
Normal UK Mainland Only charges.
If you live in the Scottish Highlands, Northern Ireland, Channel Islands, any other Offshore UK Island or any International Destination, please select the appropriate option from the delivery cost calculator within the Shopping Basket.
Product(s) / Parcel Weight & Cost
0 - 100g = £1.99
101 - 500g = £2.99
501 - 1000g = £4.99
1001 - 1500g = £6.99
1501 - 20000g = £7.99
20001 - 40000g = £17.99
Delivery Surcharge Areas: Please select your correct shipping location in the Shopping Basket to avoid a delay in delivery.
A fixed charge is applied to the order. If this covers the cost of delivery the order will be processed. Otherwise we will contact you and advise how much Extra Delivery Charges are to be paid prior to despatch.
USA or CANADA
Our company insurance policy does not allow us to supply goods which we know, or could be expected to know would be used within the United States of America or Canada. Sorry for any inconvenience.
Surcharges apply to: The Scottish Highlands, Northern Ireland
AB31-38, AB40-56, IV1-28, IV30-32, IV36 & 40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49 & PH50, Northern Ireland BT
Surcharges apply to: Channel Islands and all other Offshore UK Islands
HS, IV41-49, IV51/55 & 56, KA27 & KA28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, Isle of Man IM, Channel Islands, Scilly Isles, Isle of Wight.
Surcharges apply to: Any International Destination
You will need to provide your credit/debit card details again by phone to pay for the delivery charges and surcharges (if applicable) which are not applied directly to your order. These are not obtainable by us via the web site for security reasons.
Do not Fax or Email your card details to us.
Despatch of Order:
We will confirm the stock situation of your order and propose a delivery day to you. If we can fulfil your order completely from stock, it can usually be despatched the next day. We aim to despatch all orders within 21 days from receipt. This time scale usually allows us to obtain any goods that may be temporarily out of stock in order to fulfil your order as completely as possible in a single delivery. If you have any special delivery requests, particularly in respect of cylinder deliveries and exchanges (see below), please feel free to email or phone us.
We can arrange for your empty Gas Cylinders to be collected by courier at the same time that you accept a delivery from us.
You must contact us by phone, fax or email prior to ordering so that I can associate your order and subsequent delivery with a collection request.
1. Cylinders must be securely packaged and have our name and address details on the package.
2. When they arrive here, I will credit the difference in price to your credit/debit card, details of which I'll take when you contact me.
3. Cylinders credited must be 'Like for Like' with those ordered.
E.g. 1 x S30 Cylinder ordered means we will accept 1 x S30 empty Cylinder for a deposit refund.
Our contact details are on the 'Contact' page. The carrier cost for this return service is £8.50 and will be deducted from any deposit refund due.
Note: Normally it is only worth returning Cylinders if you have 2 or more to return.
The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.
We store and process customer data in accordance with the current legal requirements of the UK Data Protection Register.
You are entitled to receive information and to amend, block and delete your stored data.
Please contact; firstname.lastname@example.org or send us your request by post or fax.